We pride ourselves on the quality of every single badge that we produce for our customers, and while it is extremely rare, sometimes things do go wrong. Therefore, in the unlikely event of a manufacturing error, you may return your badges to us within 7 working days.

We will cover all postage costs in the event of a faulty item being returned, as well as refunding your money in full.

All that we ask is that you contact us on the phone number above (don't worry, we're really friendly .... even on a bad day!!!), or via our contact us page in advance, so that we can make appropriate arrangements for you.

Please note though, that due to the hand made nature of our badges and the fact that each print run is unique to the customer, refunds will only be given in the case of a defective product.